Please see below for answers to common questions

If there are any questions that you have that aren’t answered in our FAQ section then please reach out to us at 866-241-3315 or click here for our contact page.

Where is your Shea Butter sourced from?

Our Shea butter is sourced from Cote D’Ivoire & Mali West Africa.

What if there is a problem with my order?

If you are not satisfied with your order for any reason please contact us and we will help you.

Do you use refrigerated trucks in the warmer months?

We can ship your order in refrigerated trucks simply leave a not with your order or call us with your order number.

How much Shea Butter can you supply monthly?

Because we source from many different suppliers and we have several warehouses across the United States we are able to supply Shea Butter in large quantities all year long. We have a steady supply of Shea Butter and have never been out of stock. We can ship one pound or a full 20-40 ft. shipping container. We will always have what you need.

How do I coordinate shipping or freight transport?

Parcel or freight shipping is calculated upon checkout and is automatically added  to your total. If you’d like to coordinate your own shipping you can simply check that  you’d like to do so on the check out page and we will send you an email with instructions on how to coordinate your order pick up.